Dr Leonards Reviews

The better business b.told me they filed for bankruptcy. And are closed.i was told they don't have to pay me.

I ordered 2 pairs of the every day work pants last December and they claimed that my order was going to be in on march 21 but when I went to check the package room I didn't received my ordered at all and they claimed that my order was gonna come in on April but they sent me an email saying they can't ship my order out to me so they lied to me this company is a scam and I won't be ordering from them any more and they refuse to refund me back my money this place needs to be shut down for good

I ordered Elite Ear Sound Amplifier, sent check in full, never heard from them, no order # or acknowledged that I ordered it! So today I called 1-800# and man spoke such poor English I could not understand a word he said, so then went to live chat and they had hard time locating my order then said item no longer available but this company cashed my check as soon as they got it and never told me anything. Lady (Linda) told me I would get my refund from them in 10 business days so will update this review in 2 weeks if I don't get my money back but I will never order from them again!

I have had this account for 10 years and no big problems. It would seem as if the complainers were talking about another company. Items are inexpensive but only two orders were returned for poorly sewn or poor fabric. Website is difficult, I have 15 per cent discount and cannot find where to place it so will not order item right now.

Not recommended. My order never received it. Terrible customer service. I'll not recommended to anyone

I bought two dog gates from this place for 76,00 bucks. No reviews showing. Went back to buy another before I got my first ones, Item was no longer available and all the reviews now showing all negative. Everyone said they were a piece of junk! I called customer service and told them when I got my shipment I wanted to send it back. I was told to take the return label and write NRP on the top right corner for NO RETURN POSTAGE needed the post office laughed at that! I called back and was told that was all wrong and I needed to pay return postage, and I would be reimbursed the $54.00 fee. LIARS! Paid a total of 130.00 just saw they refunded me $22.00! CROOKS

Found that what i ordered was frequently "sold out" even though they still had it listed in several subsequent catalogs, they over-charge on bras all the time(and blame technology when it's conveniently in their favor) are quick to offer a refund check which unless you call them several times will not be the correct amount per product and no shipping charges or taxes paid on products you do not receive will be refunded. They don't tell you that they expect you to contact them to make sure an item is available in the first place so they don't care. They should offer a "suitable replacement" check-box like more reputable companies that give a care about their customers. Also clearance items can't even be returned no matter how weirdly they fit-jeans that are enormous in the front is awkward for us women. I tried to request replacements several times and it was not until i finally was transfered to a finance lady here in the U.S. that even that could be arranged. Once they claimed not to be able to read my perfectly legible handwriting and failed to send a dress i had hoped for as a birthday present. Not only did it get cancelled but they tried to charge even more for the bra. Since i had to argue that tiny 2 item order it came out after all the fees levied to be a practically twenty dollar bra instead of the promised 6.99 just a cloth comfort wear to bed one at that. The shirts are nice, but i had to fight to get the buy2get3rd free deal honored because they were out of one choice a male rep with an asian accent said i was denied a third at all, no leggings and just to accept that. Finally the competant woman a different woman representative connected me too resolved the issue by sending a different color of a shirt i liked[of equal value] in place of the leggings and another bra for the tacked on shipping charge when they didn't accept their free code on the magazine. Be warned-they prioritize card purchases over the phone to mail-in and may not be respectful the first few times you call in attempt to rectify the situation. Bet they are hoping older folks and lazy people will just give up and allow the loss! The cozy corner front-close bras are great,but what they won't tell you is those are made in china and tops in india so it's just about the record profits anyhow like all other sold-out companies...

Should of been told item was out of stock as needed it for medical reasons I will now have to find one on a site that has it

They have a horrible website that doesn't work half the time. Products are over priced and customer service is absolutely terrible. Website is down has been down for 2 months so you have to phone in payment which almost impossible. U have to give your information 2 to 3 times before u can finally make the payment. Absolutely ridiculous!

Ordered something on site and not only have I never received it but I have emailed 3 times and they get back with ALL wrong info and calling me by other names! ARE u kidding me! CAN they NOT see the info of where the email came from and the customer number! I am now waiting on phone for like 20 minutes and NOTHING yet! NEVER AGAIN!

Normally when you request a return label from any company, It do not take them over a week to get it to you. I requested a return label and was told on 5 seperate occasion that I would get my return label within 24 hrs. It has been over a week and I still do not ahve my return label. Two representatives stated that they were sending it through the mail and the other three stated that they were sending the label through the email system. It do not take this long to make a simple transaction. Terrible... if there was a 0 star, that is what they would get.

Order placed for instock item on 5/26. Label created on 5/27. USPS tracking Indicates the package has not been delivered for shipment to McDonough Ga which is 15 miles from my home while the offshore very incoherent customer service days is been shipped and to expect it in 7-10 days. The noise behind the offshore agent was so loud that she has to ask me three times for the order number after I provided it very slowly. Worst customer service in 2 years. Would have purchased it on Amazon if it was listed.

Last time ever with Dr Leonard's. I give the conpany a zero out of 5 rating

THIS COMPANY DEALS IN FALSE ADVERTISING. THEY LIST ITEMS ON DIRT CHEAP SALES IN CATALOGS THAT ARE NOT EVEN CLOSE TO THE ACTUAL PRICES ON THERE WEB SITE. THEN WHEN U CALL CUSTOMER SRVCE THEY TELL U THEY CANT ADJUST THE PRICES, DONT DO BUSINESS WITH BUSINESSES THAT BLATANTLY FALSELY ADVERTISE IT IS FEDERALLY UNLAWFUL!!

Auto enrolled in perks program without authorization. No online access to cancel. Beware when you place an order.

I ordered a pair of Arctic shoes for my grandson. I received them very fast. My grandson LOVES them. They are extremely comfortable and very warm. One of the most comfortable winter shoes he has ever had. 5+stars in my opinion.
I also ordered a trapper hat for my grandson. My grandson loves it because it is lightweight compared to the really bulky ones he has had in the past. It's thinner than others but for him, that's a plus.
I purchased a pillow/with throw set. Very good quality. Very soft and comfortable.
I purchased a chess set. Outstanding quality and great price.
I can't say enough good things about the items I purchased. I am very happy with my purchases. I will definitely continue shopping with Dr. Leonard's.